Effective Date: June 15, 2026

At Thirteen Studios, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history

Non-Personal Information

We may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time and date of your visit
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send order confirmations and shipping updates
  • Prevent fraudulent transactions and enhance security
  • Send promotional emails and marketing communications (you may opt out at any time)
  • Comply with legal obligations

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, including:

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You can modify your browser settings to refuse cookies; however, some features of our website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request the deletion of your personal information
  • Object to certain processing activities
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Thirteen Studios
408 Broadway
New York, NY 10013
United States

Phone: +1 (213) 575-3811

Business Hours:
Monday to Friday — 9:00 AM to 6:00 PM